Terms & Conditions

Welcome to Zongo
By accessing or using our website (www.Zongo.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.


1. General Information

This website is owned and operated by Zongo (“we,” “our,” “us”).
By using our site, you confirm that you are at least 18 years old or accessing under the supervision of a guardian.

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting.


2. Products & Descriptions

We make every effort to display our products accurately, including shades, textures, and ingredients.
However, colors may slightly vary due to lighting and screen differences. Makeup Junkie is not responsible for any variation in appearance.

All products are subject to availability, and we reserve the right to discontinue or modify any item without notice.


3. Pricing & Payments

All prices are listed in $ and are inclusive/exclusive of applicable taxes (as mentioned at checkout).
We accept multiple secure payment methods including Credit/Debit Cards, Bank Transfer, and Cash on Delivery (if applicable).

We reserve the right to correct any pricing errors or inaccuracies at any time.


4. Orders & Acceptance

After placing an order, you will receive an email confirmation.
This does not signify acceptance of your order — it only confirms that we received it.
We may cancel or refuse any order at our discretion (e.g., for stock issues, payment problems, or suspicious activity).


5. Shipping & Delivery

We aim to deliver products within the estimated time mentioned on our site.
Delays may occur due to unforeseen circumstances (weather, customs, logistics).
Makeup Junkie is not liable for late deliveries but will assist in tracking your order.

Delivery charges (if any) are calculated at checkout.


6. Returns & Exchanges

Due to hygiene and safety reasons, makeup and skincare products cannot be returned or exchanged once opened or used.
However, if you receive a damaged, expired, or incorrect product, please contact us within 48 hours of delivery with unboxing proof for replacement eligibility.

Refunds or exchanges are subject to product inspection and approval.


7. Intellectual Property

All content on this website — including logos, images, designs, and product descriptions — is the property of Zongo and protected by copyright laws.
You may not reproduce, distribute, or use any content without our written permission.


8. Privacy Policy

Your personal information is collected only for order processing and improving user experience.
We never sell or share your data with third parties without consent.
For details, please read our [Privacy Policy].


9. Limitation of Liability

Makeup Junkie shall not be held responsible for any indirect, incidental, or consequential damages arising from product use or inability to use the website.

All products should be used as per instructions and with a patch test if you have sensitive skin.


10. Governing Law

These Terms & Conditions are governed by and interpreted under the laws of United States Of America.
Any dispute arising will be subject to the exclusive jurisdiction of the courts in NewYork City.


11. Contact Us

For any queries or complaints, please reach out to us at:
support@zongo.com
+92-XXX-XXXXXXX
[Your Business Address]