Welcome to Zongo (“we,” “our,” “us”).
Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from www.Zongo.com (the “Site”).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that helps us deliver the best possible shopping experience:

a. Personal Information:
When you make a purchase or create an account, we collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely via payment gateway)

b. Non-Personal Information:
Automatically collected through cookies and analytics tools:

• Device information (browser, IP address, operating system)

• Pages viewed, time spent, and referring URLs

• General geographic location (city/state)

2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Send order confirmations, updates, and customer support messages

• Improve our website and product offerings

• Send marketing and promotional materials (only if you opt-in)

• Prevent fraudulent activities and ensure transaction security

We do not sell, rent, or trade your personal information to third parties.

3. Payment Processing

All payments are processed by secure, PCI-compliant third-party gateways.
Your payment details (such as credit card information) are never stored on our servers.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to enhance your browsing experience.
Cookies help us:

• Remember items in your cart

• Analyze website performance

• Provide personalized offers and recommendations

You can disable cookies in your browser settings at any time.

5. Data Security

We implement strong technical and organizational measures to protect your data, including:

• SSL encryption on all transactions

• Secure data storage and access control

• Regular security audits

While we strive to protect your information, no internet transmission is completely secure.

6. Third-Party Services

We may use trusted third-party providers (e.g., Google Analytics, Facebook Pixel, email marketing tools).
These services may collect limited non-personal data to analyze usage trends and improve marketing performance.

Each third-party service complies with its own privacy policies.

7. Your Rights (U.S. and California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• You may request access to the personal data we have collected about you.

• You may request correction or deletion of your data.

• You may opt out of data sharing for marketing purposes.

To exercise your rights, please contact us at privacy@Zongo.com

We will verify your request before responding as required by law.

8. Email and Marketing Preferences

If you subscribe to our newsletter or promotions, you can opt out at any time by clicking the “Unsubscribe” link in the email or by contacting us directly.

9. Children’s Privacy

Our site is not directed toward children under the age of 13.
We do not knowingly collect or store personal information from minors.
If a child’s data has been provided to us, please contact us to delete it immediately.

10. International Data Transfers

If you are accessing our site from outside the United States, please note that your data may be transferred to and processed in the U.S., where privacy laws may differ from your country.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices.
All updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

📧 privacy@zongo.com
📞 +1 (912) 345-6789
📍 Zongo, 102 Princess Street, Torrento, Venice, USA